Coming Up on Jan 14, 2020, Recent changes in sales processes, customer expectations, available new tools, to improve business results.
In this report, Salesforce Research team went deeper into Customer Expectations around Omnichannel communication space, personalization and more.
Lior Invited me to share my personal story and talk about how sales are evolving in the New World. We also touched SalesTech a bit and how it’s impacting the role of the Sales Rep and customer expectations.
Every sales beginner is familiar with the “Law of large numbers”. It’s an easy statistical logic to understand that not every customer is going to say “Yes”, therefore, to meet sales targets, you need more money in the funnel than the target itself. It’s common to think that the more potential deals you have in the funnel is better. However, these days, with the ease of generating new leads online, I would like to challenge this assumption and share with you 3 checkpoints you should think about before pumping your funnel with more and more leads.
Sales are all about conversations. Small talk is one type of conversation a sales professional needs to master in order to create trust and comfortable buying atmosphere. A good small talk, also sets the stage for the core sales conversations which will arrive later in the process.